Customer Testimonials
Great service! Genesis of Columbia service got me in and out very quickly! got me
Great customer service!!!
The sales rep was credited knowledgeable and professional
We had an excellent experience with purchasing our QV70 from Genesis of Columbia. . AJ was very prompt in providing us with all the information prior to our arrival. Jacob took over the final paper work. The Sales and Finance manager were great. You have an excellent team and should be proud of them.
Thomas Sanchez has been an outstanding Concierge Specialist. He is so knowledgeable of all things Genesis. He knows everything about all vehicle types to include what features go with what car and what year each type of vehicle had changes from the following years to now. He made my experience with Genesis to be top of the line. I knew I was purchasing a luxury vehicle but he made me feel it. Thomas just made car buying easy. He completely walked me through the whole process and he was so patient with me as I asked questions. Thomas is an ... Read More Google - Jun 17, 2026
Joseph (Joe) Delmege Was great. he was very polite and attentive in helping us make a decision on the car my wife wanted. From the moment we walked in until we left we were treated with respect, not pressured and was helped in every way. It was the best car buying experience I have ever had. If you are looking for a new or used car do not hesitate to visit Joe and the team at Stivers.
I would like to say thank you guys for everything we want for the price we wanted And the special thanks to Corey for helping us out and making everything smooth and satisfying You’re the best Corey
Excellent experience. Test drove and bought the GV70. Joe Delmege was non-pressure and easy to work with. The car spoke for itself, and we've been an Audi family for many years. Making the switch was easy.
Made the trip from Aiken for a service appointment. After having previous appointments with the Genesis location in Augusta And experiencing terrible customer service we decided to take the long drive to columbia. This dealership goes above and beyond assisting the customer. I cannot say enough about professionalism of their employees.
Mackenzie is a huge asset to the Stivers Service team. I greatly appreciate her and Rich’s assistance while my car was in for service.
Amazing experience and Customer engagement from start to finish. This is my second purchase from this dealership and I will never go anywhere else. Joe is exceptional and is such an asset to this organization. Well done and thank you!
Jordan Burrell is a pleasure to work with… very professional, polite and knowledgeable! I would definitely recommend him for your next car buying experience! He provides top tier service! 10 out of 10!
Outstanding experience at Genesis of Columbia! From start to finish, the entire process was smooth, professional, and stress-free. There was absolutely no pressure, no game playing, and I felt genuinely respected and well taken care of throughout the experience. The team provided great treatment, answered questions honestly, and made the buying process enjoyable. If you’re looking for a dealership that values customer service and transparency, I highly recommend Genesis of Columbia! My Sales Concierge Specialist was Thomas S.!
Thomas made everything something and easy… I was out the door with my purchase in only a few hours!!! Thank you Thomas!!!
She very patient and very passionate with my issues. And She took her time and explained to siuation to me. Even tho she was work by her self most of the week
Everything was great. The service coordinator was totally outstanding.
It’s easy to see why it takes a minute to get an appointment there. The staff I have dealt with, Mackenzi and Nick were very helpful and gave quick responses. So far, service/repairs have not been a problem. Enjoyable experience.
Courteous, professional and accommodating staff.
Excellent service period
“I received outstanding service from the Genesis Service Department. Mr. R. Scott takes great pride in his work and is an excellent maintenance professional who consistently provides quality service and attention to detail. Joel, who schedules appointments, is always courteous, professional, and efficient, making the process seamless from start to finish. Their commitment to excellence, customer care, and professionalism is truly appreciated and reflects positively on the entire Genesis Service Department.”
One of my best car buying experiences! The staff were all so helpful & went above & beyond to make my purchase a pleasant one. I would recommend them to anyone in the market for a new Genesis!
Everyone was so courteous and helpful
From start to finish, the service department was very efficient checking in my vehicle. Performing the multi point inspection, oil and tire rotation. Washed my vehicle, notified me of pickup and had my vehicle ready without waiting all day. I appreciate the concierge service and the people who work in there.
Great job!!!!
They are awesome!!!! I would recommend them to anyone who needs a vehicle or maintenance. Great job!!!!
Great service and great atmosphere!
My first visit after purchasing my genesis HV80 was pleasant from my encounter with the McKenzie till the end of scheduled service job. I would like to let you know t since my car has been serviced my low tire pressure lights have been on saying my two back tires were at 28 (should be 36) and front two measured 30( should be 33). My husband fixed the problem. When I called to report the issue we were unable to get in contact with Alice person, only VM or text.
Great experience, Matthew Johnson helped me and was very professional and helpful. Highly recommend.
Great experience! So far I love the car! Sales team was great to work with no pressure and overall great experience! Thank you to my Concierge specialist, Thomas Sanchez for a great overall experience!
Great valet service from ALL.!!! My car is well maintained. 100/10. Genesis of Columbia is by far top notch. 👏 Thank you for all you do.
Excellent Customer service. Joey provided amazing care and communication.
Good Service and State of Art waiting as you can observe work being done
Great group !!
Always great service! Great team! 💕
Always a positive and professional experience at Genessis of Columbia!
Great customer service! Michael Bowers knows his job and is very hospitable.
Excellent Service Department
I had the pleasure of working with Jordan Burrell at Stivers Hyundai, and I can honestly say he made this one of the best car-buying experiences I’ve had.
We worked together entirely over email for two full days—which I know isn’t the easiest way to do business—but Jordan never once rushed me or pushed for a quicker process. He was patient, thorough, and consistently professional, answering every question and making sure I was completely comfortable with each step.
What stood out most to me was his integrity and work ethic. As someone early in his career, ... Read More Google - Apr 24, 2026
Good property, great service. Go see Mike B, very impressive.
I had an excellent experience at Stivers Genesis of Columbia. The showroom and lounge area were aesthetically pleasing and created a very welcoming atmosphere. The Concierge Team and Finance staff were all kind, respectful, courteous, and knowledgeable, which made the entire process even more enjoyable.
From selecting my GV70 to signing the contract, everything was seamless. I’ve purchased several vehicles over the years, and I was genuinely impressed by how efficient the process was—I wasn’t at the dealership for hours like in past experiences. In fact, I was in and out in what felt like record time.
... Read More Google - Apr 24, 2026
I just like the courtesy experience whenever I go in
Quick and efficient
Thanks for going above and beyond. Service impeccable. McKenzie is a great asset.
Everything about my experience was great treated my McKenzie talked to her about some concerns of mine and she took care of all of them The trim on my care was dull and made care look bad she reordered all under warranty and will be replaced Texted her about a possible recall on my car and she insured me when there was a solution she would let me know about it and schedule an appointment
Salesman Thomas Sandez was professional and informative . He was able to give me the lease payment I was looking for after visiting another Genesis dealership. He even delivered my car to Spartanburg and familiarized me with its great technology making this an easy transaction.
Michael Bowers dealt with us honestly, patiently, and professionally.
Thomas Sanchez did an awesome job explaining details about the car and valuable information about leasing. The manager and staff was attentive to our need it was overall an awesome experience. Thank you guys so much.
The dealership is really nice. Everyone we encountered was super friendly, JJ our salesman was amazing. Love my new G80 💕
The process was very smooth and professional. Would purchase a vehicle here again.
Great service
McKenzie did an outstanding job and was very helpful in handling the service for my vehicle.
Called Michael Bowers my previous salesman from a prior purchase told him what I wanted to look at came in saw vehicles picked what I wanted got my trade in squared away showed up 9:30am was done before 12 awesome team best warranty in the business will always own a Genesis
I had an excellent experience with Genesis while getting maintenance done on my vehicle. From the moment I arrived, Mackenzie greeted me warmly and made me feel comfortable right away. She kept me informed every step of the process, consistently checking in on me and making sure I was okay while I waited. Her professionalism and kindness truly stood out and made my visit very pleasant and peaceful.
I also appreciated the technician who worked on my vehicle—he kept me updated as well, which gave me a lot of confidence in the service I was receiving. The entire team ... Read More Google - Mar 30, 2026
Mike Bowers at Stivers Genesis was on point from start to finish. He really listened to what we wanted and needed, and made us feel valued in a way that stood out from other dealerships. The whole experience felt easy, honest, and customer-focused. I’d absolutely recommend Stivers Genesis and Mike to anyone looking for a great car-buying experience.
I just purchased a 2026 Genesis gv70 from one of the nicest most accommodating dealerships I have ever experienced! As many if us know, buying a new car is rarely a nice classy experience. Well Genesis of Columbia is that unicorn experience. Please go see the difference class makes!
Genesis of Columbia was outstanding for our first Genesis purchase. Michael Bowers was perfect! From our first inquiry, to leaving the Genesis lot with our new GV80 Coupe Black Edition, Michael did a fantastic job. We have purchased many new cars in the past and this was by far the best experience, hands down! Thank you Genesis of Columbia and Michael Bowers, you’ve earned customers for life!
Great place to have your car serviced! I can see why they are always busy. From the moment I dropped off my car McKenzie kept me informed regarding the status of my car.
Excellent service. Loved the valet service.
I bought my GV80 from Genesis of Columbia. I love my gv80. I recommend Genesis of Columbia because of the amazing service and people there. My salesman was Michael Bowers. He did a great job helping me. His knowledge in the genesis was fantastic. Thank you, Michael.
So for I have no complaints, service excellent, when needed answer from sales their services excellent 👍👍.
I had an outstanding experience working with Michael Bowers during my car-buying process. He was professional, knowledgeable, and genuinely focused on helping me find the right vehicle rather than just making a sale. He answered all of my questions clearly, never made me feel pressured, and went above and beyond to ensure I got exactly what I was looking for at a great value. The entire process was smooth, stress-free, and enjoyable, and I truly appreciate the level of customer service he provided. I would highly recommend Michael Bowers to anyone looking for a trustworthy and attentive car salesman.
Ms. ... Read More Google - Mar 19, 2026
Great experience!! JJ was great- as well as the finance manager! I love my new car!!
I had a great experience! The team was friendly, gave me an excellent deal, and made the whole process smooth and stress-free. Highly recommend!
Michael was great! Informative, friendly, and efficient! Zero complaints and it didn’t take long.
I had the privilege and honor of working with Joseph Delmege! He was very honest, straight to the point, and didn't sugarcoat anything. He worked hard and got me a great deal. He was informative about every Genesis that I asked about. He was a great salesman. Working with him was a great experience. I'm glad he came out when we walked up. Thank you Genesis Jo for getting me in a 2026 Genesis GV70. I love my new car! Thanks for your hard work and dedication to the brand. Genesis of Columbia is lucky to have you. Oh ... Read More Google - Mar 15, 2026
Excellent customer service and competitive pricing.
First the dealership was extremely nice. It was my first time visiting this location. The service rep was awesome extremely professional, friendly, and kept me updated on the progress of my vehicle; I spoke with the technician working on my car. He also was awesome. I will continue to have my car serviced at this location.
They took great care of my car and kept me updated the entire time!
This was the best and easiest car buying experience I've ever had in my 20+ year history. We bought the Genesis GV70. Craig and Thomas were great to work with. Very helpful, honest, open and informative. I highly recommend them and this company.
Excellent service
I recently purchased a CPO GV70 from Thomas Sanchez at Genesis of Columbia. Thomas was knowledgeable and very patient; I had a lot of questions! He took the time to answer every one thoroughly and made me comfortable throughout the process.
What has truly impressed me is his follow-up after the sale. He called to make sure I was happy and loving my vehicle and has continued to answer all my additional questions! That level of customer care speaks volumes and is rare and very much appreciated.
If you are considering a Genesis, I highly recommend asking for Thomas. Thank ... Read More Google - Mar 2, 2026
Amazing!! Really appreciate the hard work and dedication of all that were involved to obtain our new vehicle at a price we could afford without stressing our budget. We’ll always be apart of the Genesis family. Thanks Joe !!!!
Best customer service around. I have my GV80 in for warranty work and they took all my complaints and addressed them. They went above and beyond to fix my car. I had a nice loaner car while they did the work.
Excellent service! Very friendly staff and very transparent in their dealings.
