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Genesis Service With Certified Experience

True luxury is about the complete experience. Designed around real needs and wants, respecting how you actually live. This is the Genesis Experience, our thoughtfully crafted suite of owner benefits. Call our Genesis Service Department today for more information and to easily schedule your service appointment.

Phone Numbers:Service Hours:
  • Mon - Fri7:30 AM - 6:00 PM
  • Sat8:00 AM - 4:00 PM
  • SunClosed

Genesis Service
Valet

You may never set foot in our service center. Complimentary for 3 years or 36,000 miles, we’ll perform a remote diagnostic check, pick up your vehicle, send a Courtesy Replacement, and return your Genesis when it’s ready.

Complimentary
Scheduled Maintenance

Enjoy worry-free ownership experience that includes Complimentary Scheduled Maintenance for 3 years or 36,000 miles, whichever comes first. Plus, complimentary oil changes with every normally scheduled maintenance.

Genesis
Connected Services

Your Genesis includes 3 years of complimentary Connected Services, which offers a suite of safety, guidance, and remote features, such as Enhanced Roadside Assistance, Destination Search powered by GoogleTM , and Remote Start and climate control.

 

SIRIUS XM ALL ACCESS,
PLUS TRAFFIC AND TRAVEL LINK®

Enjoy access to more than 175+ channels with news, talk, and entertainment anytime, anywhere. And with 3 years of complimentary SiriusXM traffic and data services, you’ll stay up to speed with the latest traffic info and road conditions.

24/7 Enhanced
Roadside Assistance

The most essential luxury of all is peace of mind. Should your travel plans take an unexpected turn, 3-year complimentary Roadside Assistance provides tire changes or transportation to the nearest Genesis dealership or authorized service facility. Also included is reimbursement for any overnight inconvenience.

Multimedia &
Navigation Updates

Advanced technology includes complimentary map updates to your vehicle’s navigation system for 3 years to ensure you’re always accessing the most up-to-date mapping. Updates are available annually as part of your routine maintenance visit.

Want To Know More About Our Concierge Service Benefits?

Our service department is available to answer any questions about our concierge service benefits available to Genesis owners.

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Genesis Service

When it comes to keeping your Genesis running smoothly, having access to a top-tier service center is key. At our Genesis service department in Columbia, SC, we offer a comprehensive range of services designed to keep your vehicle in peak condition. From complimentary scheduled maintenance to advanced software updates, we've got everything you need. 

You can also take advantage of perks such as Genesis Service Valet, roadside assistance, and multimedia updates. Whether you're scheduling routine maintenance on our Genesis service page or using the Genesis Intelligent Assistant app, our team at Stivers Genesis of Columbia is here to ensure your driving experience is seamless and stress-free.

Genesis Service Valet

At Genesis of Columbia, South Carolina, Service Valet is one of the most notable benefits we offer to our customers. Available for three years or 36,000 miles (whichever comes first), this complimentary service makes maintaining your vehicle as convenient as possible. We'll come to your location, pick up your vehicle for service, and leave you with a courtesy replacement car so you can continue with your day. 

After your car service is complete, we'll deliver your Genesis back to you, cleaned and ready to go. What's more, we can do remote diagnostic checks before your service appointment to ensure that we address any potential issues promptly. Whether you're due for a routine oil change or a more complex repair, Genesis Service Valet truly adds an unparalleled level of convenience to car maintenance. 

Complimentary Scheduled Maintenance

Owning a Genesis means enjoying a worry-free driving experience, thanks in part to our complimentary scheduled maintenance. For the first three years or 36,000 miles, you're covered for routine services such as oil changes and tire rotations. This scheduled maintenance plan keeps your vehicle in optimal condition without the stress of additional costs. 

Regular maintenance also helps keep your Genesis running smoothly, improving performance and fuel efficiency. Following the manufacturer-recommended service schedule can also help extend the life of your vehicle and maintain its resale value. If you're driving your Genesis in severe driving conditions, such as extreme weather or frequent stop-and-go traffic, we can adjust maintenance intervals to ensure your vehicle is always performing at its best.

Genesis Connected Services

Every new Genesis comes equipped with Genesis Connected Services, providing you with an array of remote features and safety options. For the first three years, these services are complimentary and offer valuable tools such as automatic collision notifications, a monthly vehicle health report, and remote start. Using the Genesis Intelligent Assistant app, you can also remotely lock or unlock your vehicle, locate it in a crowded parking lot, and even set alerts to let you know it's time for maintenance. 

In addition to these features, Genesis Connected Services provides real-time diagnostics so you can address any issues with your vehicle quickly. The peace of mind that comes with knowing you have access to continuous monitoring, emergency assistance, and remote controls makes Genesis Connected Services an essential part of owning a luxury vehicle.

Sirius XM All Access, Plus Traffic and Travel Link

In your Genesis, staying connected and informed is easy with SiriusXM All Access and Traffic and Travel Link. These features provide you with uninterrupted access to over 150 channels, including commercial-free music, sports, news, and entertainment. With the Traffic and Travel Link, you can also get real-time traffic updates, weather forecasts, and fuel prices, helping you avoid delays and make your drive as efficient as possible. 

For three years, Genesis owners get complimentary access to these services, further enhancing your driving pleasure with up-to-date information and entertainment options. For taking a road trip or just commuting to work, SiriusXM services ensure you're always connected.

Enhanced Roadside Assistance

Here at Genesis, we understand that peace of mind on the road is invaluable. That's why all new Genesis vehicles come with 24/7 enhanced roadside assistance for three years or 36,000 miles. When you need a tire change, towing to the nearest Genesis dealership, or help after being locked out of your car, our roadside assistance team is available around the clock to help. 

This service ensures that no matter where you are, help is just a phone call away. If your vehicle needs to be taken in for repairs, you'll receive transportation to a Genesis dealership or service center. With enhanced roadside assistance, you'll never have to worry about being stranded in an emergency.

Multimedia and Navigation Updates

Keeping your navigation system up to date is essential, which is why Genesis provides complimentary map updates as part of your routine maintenance. Each year, Genesis owners are eligible to receive these updates to ensure that their navigation system reflects the latest roads, routes, and points of interest. This service also includes updates for your vehicle's multimedia system, ensuring compatibility with the latest devices and software. From new features to simple system updates, you'll always have access to the most advanced technology available for your Genesis.

Ready To Schedule a Genesis Service?

If you're a Genesis owner in the Midlands of South Carolina, it's time to experience the benefits of our Genesis of Columbia service department. From complimentary maintenance and valet service to the very latest connected services, we provide everything you need to keep your vehicle in top condition. Schedule your service appointment today on our Genesis service page, and let us handle the rest — we'll make sure your Genesis is always ready to perform at its best. Browse our service specials to get the best deal on your next visit.

Map of Genesis of Columbia Location

Get Directions

We are located at
9960 Farrow Rd
Columbia, SC 29203

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GENESIS CERTIFIED PRE-OWNED

A breath of fresh luxury comes to Certified Pre-Owned later this year. In preparation for certification, each vehicle undergoes a meticulous inspection by Genesis technicians. The Genesis CPO experience includes a full suite of ownership benefits.

Get Directions

9960 Farrow Rd, Columbia, SC, 29203

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Genesis of Columbia 34.14323962216379, -80.94863199019979.