Genesis Service Valet in Columbia, SC

Keeping up with maintenance should not require rearranging your whole day. Genesis Service Valet lets eligible owners arrange pickup and return of their vehicle while Genesis of Columbia handles a service visit. Our service team can explain availability in your area and help coordinate the appointment.

How Genesis Service Valet Works in Columbia

  1. Contact our service team or request an appointment and describe the work your vehicle needs.
  2. Confirm your program eligibility, pickup location and time, and any available courtesy transportation with your advisor.
  3. At the arranged time, a valet picks up your Genesis. After service is complete, the team coordinates its return.

Pickup, return and courtesy transportation depend on coverage area, appointment availability and program terms. Please confirm the details with our service team before relying on a pickup or courtesy vehicle.

Which Service Visits May Qualify?

Genesis describes Service Valet for eligible complimentary maintenance, normal wear item service and warranty repairs during the applicable program period. For qualifying new vehicles, complimentary valet coverage is generally available during the first three years or 36,000 miles, whichever comes first. Ownership, vehicle and service conditions can affect eligibility. Some repairs or services may still involve a charge even when valet is available.

What to Have Ready Before You Schedule

Have your vehicle identification number (VIN), current mileage, preferred pickup location, service concern and a few appointment windows ready. Tell the advisor about any warning light or drivability issue so the team can advise whether the vehicle should be driven. Ask about the coverage area and courtesy transportation when booking.

Schedule a Genesis service visit or call our service team at 803-873-9175. For more about ownership benefits and program conditions, read The Genesis Experience.